Service that keeps going through the summer.
Heat, stored water and long pipe runs wear filters out faster. Our plan books the engineer, sends cartridges before they expire and keeps your warranty intact.
One plan, nothing to chase.
Visits, consumables and support come together in a single plan, so no one in your building has to remember filter dates.
Planned servicing
Engineer visits as often as every 3 months, set by how hard your water works the system, how much it is used and what the tank adds.
Filters on autopilot
New cartridges are sent according to how much water you actually use, so they arrive when they are needed and not months early.
*With the SovSmart IoT system (optional extra).
Priority support
Priority call-outs from a qualified engineer, regular servicing, and a manufacturer warranty that stays valid for as long as you are covered.
Agree it once, then leave it to us.
Survey
We check the system, the supply and the tank, either at installation or on equipment you already have, and agree how often we visit.
Schedule
Visits and cartridge deliveries go in the diary around your building's routine, with extra attention before the summer peak.
Service
The engineer cleans and checks the system and changes what is due, keeping both performance and warranty in order.
Support
Need us between visits? You get priority call-out, and every service record sits in one place.
Plans for villas, offices and kitchens.
Home plans renew once a year. Cover for commercial buildings and groups is shaped to the site, so ask us for a quote.
- CrownGuard Home Triple system
- Bi-annual filter supply (twice a year)
- Self-change, shipped to your door
- 1-year manufacturer's warranty
- Engineer filter change & disinfection
- Everything in Essential, plus:
- Bi-annual filter change by our technician
- Full system disinfection
- CrownGuard Home Triple system
- 1-year manufacturer's warranty
- Comprehensive (parts inclusive) or service & media only
- Dedicated account manager for multi-store sites
- Comprehensive digital service reporting
- Coordinated multi-site servicing
- SLA-backed response times
Every visit, written down.
Each visit records what was inspected, replaced and tested, so facility managers can show the system is maintained. Groups with several buildings get one report covering them all, run by a named account manager.
- Service history for every system
- Water-quality checks recorded each visit
- Multi-site reporting in one place
One plan for all your sites.
From one café in a mall to towers across two emirates, we plan servicing and cartridges around how you operate. Send us the details and we will put a plan together.